Terms & Conditions
Last updated: 2025
Welcome to Referlished! By using this website and purchasing from us, you're agreeing to the following terms and conditions. Please read them carefully — and thank you for supporting handmade and sustainable!
🛍️ Ordering
All products are handmade and one-of-a-kind. Colours, shapes, and patterns may vary slightly from photos — that’s part of the charm! When you place an order, you agree that you’ve reviewed the item details and accept these natural variations.
💳 Payment
Payments are processed securely via PayPal / Big Cartel's system and are due at checkout. We do not store or have access to your card details.
📦 Shipping
Orders are usually dispatched within [3–5 working days] of purchase (unless it is a custom order). Delivery times may vary depending on your location. Once shipped, we cannot control delays by postal services, but we’ll always do our best to help if there’s an issue.
Shipping is currently available within the UK. For international requests, please get in touch.
📮 Returns & Refunds
Due to the handmade nature of our products, returns are generally not accepted unless:
- The item arrives damaged
- There was an error with your order
If something's wrong, please contact us within 7 days of receiving your order, and we’ll do our best to make it right. Please include photos if applicable.
Custom or personalised items cannot be returned unless faulty.
♻️ Sustainability Promise
All Referlished items are made from reclaimed or recycled materials, with eco-friendly packaging. As such, small marks or imperfections in materials are expected — they tell the story of its previous life and are part of its character.
🔐 Privacy
Your personal information is handled with care and is never sold or shared unnecessarily. For full details, please see our Privacy Policy.
📧 Contact
Have a question? Need help? Want to collaborate?
Email: [email protected]
Instagram: [@referlished]
✨ Thanks for Being Here
By purchasing from Referlished, you’re not only supporting a small business — you're joining a movement toward creativity, sustainability, and circular living. Thank you for being part of the change